The Implementation of Service-Oriented Architectures in the German Banking Industry - A Case Study

نویسندگان

  • Julian Eckert
  • Marc Bachhuber
  • Nicolas Repp
  • Ralf Steinmetz
چکیده

The concept of Service-oriented Architecture (SOA) is becoming increasingly important not only in research, but also in practice. SOA has emerged as a major topic, especially in regards to the banking industry as it is one of the cutting-edge industries concerning service-orientation. SOA implementation in the German banking industry varies, with some still in the adoption phase and others already in the SOA operations phase. This has specific implications concerning the SOA Readiness as well as the SOA Maturity of German banks. This paper details the research objective, design, and conduction of a case study in the Germany banking industry investigating the SOA Readiness and SOA Maturity of German banks. Different phases such as SOA adoption and SOA operations and the consequences of SOA during Merger & Acquisition (M&A) conduction are analyzed and evaluated. Finally, the preliminary findings are exhibited.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

General Requirements of Banks on IT Architectures and the Service-Oriented Architecture Paradigm

The Service-oriented architecture (SOA) paradigm has been gaining momentum over the last few years. Although the banking industry has often been mentioned as an early adaptor of service-oriented technologies, there is still a lack of knowledge concerning bank requirements on IT architectures and whether an SOA is suited to meet them. In this paper, we present the results from an empirical study...

متن کامل

Service-Oriented Architecture Paradigm: Major Trend or Hype for the German Banking Industry?

Although Service-orientation is based on known concepts like autonomy and loose coupling of software components, the standardization of Web Service technologies has led to a rising adaptation of serviceorientation in the research community as well as in the software industry over the past years. While Service-oriented architectures (SOA) are widely accepted as a new enterprise systems architect...

متن کامل

Transformation towards Customer-Oriented Service Architectures in the Financial Industry

The financial industry is in midst of a global transformation. Drivers for this are changes in customer behaviour, disruptive power of information technology and changes in the industry structure itself. These developments have the potential to shift the financial industry towards a customer-oriented financial market infrastructure and force banks to become more customer-oriented. The research ...

متن کامل

Ranking SERVQUAL dimensions by using of fuzzy hierarchical analysis techniques in the private banking industry (Case Study: private banks Fars Province)

The main objective of this study was to investigate the impact of service quality on customer satisfaction rate private banks Fars Province. Private Banking in the Fars Province, including banks, Pasargad, Parsian, Sinai, Ansar, Ghavamin, Iran zamin, Eghtesad novin, Shahr , Sarmayeh. The study period is the first half of 1396. For ranking of SERVQUAL dimensions including quality of service base...

متن کامل

Electronic Banking Industry and Accountability (Case of Study: Employees of Refah Bank)

As industrial processes have changed with the advent of e-commerce, banking industry, in turn, has changed. Implementation of electronic banking in any country requires different infrastructures including its material and human resources that the growth of technology and innovation in banks on the one hand, have increased the speed and quality of operations and services, and on the other hand, ...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2009